Follow the process !

I was recently reminded of an adage that I have been teaching others for years, but often take for granted myself. Follow the process!

A Visual World

We use Visual Management everyday to make choices about what to do. The better the visual management, the more chance we have of obtaining the correct understanding and making the right decision first time.

Who says people don't like change?

People don't like change - let's investigate how true this statement really is? There is a strong argument that many people like and need change to help them to remain happy in the work and home life.

Why the voice of the Customer is not everything

The Customer is our starting point and their requirements are the key to our successes. We all know this and have learnt the importance of listening, so how do we still get it wrong?

Has Lean Expired?

An interesting question that people in my business must ask themselves continually. Is lean still relevant and current in the modern world?

“Whether you think you can, or you think you can't, you're right.”

Attributed to Henry Ford this is as applicable in all of our workplaces today as it was then.

Engineering Thinking

There has been a steady decline in the number of Engineering students in the UK; could we reverse this by repackaging the subject to allow a wider application of its core problem solving principles? Have we already done so?

Who performs surgery on your business?

Change teams exist in a range of sizes and forms, and we should reflect on the support and development of these teams and the expectations set upon them. However, the impact of these teams on business performance is often a self-fulfilling prophecy.

Stay True to the Principles of Lean

It’s absolutely key that any programme should be flexible to organisational and individual needs. That’s one of the things that differentiate successful programmes from struggling, rigid, and usually underperforming programmes. However, what we have found is that it’s critical not to compromise the vital few elements which make lean successful.

What comes after Transformation?

Over recent years there has been a significant increase in the use of the term ‘Transformation’. It is now so widely thrown about that I sometimes think that someone enthusiastically tying their shoelaces would be described as undergoing a transformative act!